دورة الأسس في الآيتيل

المدة: الفصل الدراسي عبر الإنترنت 3 يوم كامل، 09:00 ص - 04:00 م 3 يوم × 3 جلسات يوميًا - مواعيد مرنة (10:00 - 12:00 & 14:00 - 16:00 & 18:00 - 20:00) التاريخ: متكرر - اختر التاريخ بما يناسب جدولك المكان: القاهرة / الإسكندرية دبي عبر الإنترنت         الرسوم: 3,500 ج.م. للفرد الواحد $550 للفرد الواحد خصم 50%   (35 نقاط المكافآت) (17.5 نقاط المكافآت) المدرب: أحد مدربينا الأكفاء من ذوي الخبرة التفاصيل: This course gives an overview on ITIL® framework and best practices for IT Service Management. It prepares the attendee for the ITIL Foundation exam. The course will explain the certification process and levels, as well as practice sample exam questions, but doesn't include the exam itself. ITIL is a well-known framework for IT Service Management, that's widely accepted and applied worldwide. ITIL certified professionals are highly sought by many organizations, and ITIL certification is a requirement in increasing number of job openings. Attendees will receive handouts of the training materials. Free catering and beverages are available all day long, and free lunch meal is offered. A certificate of attendance will be issued to attendees at the end of the training. The course covers the following topics: ITIL 4 Overview Key Concepts of ITIL The ITIL Guiding Principles The Four Dimensions of Service Management The ITIL Service Value System (SVS) The Service Value Chain Governance Continual Improvement ITIL Practices   Register for this training course, and get a free copy of the first part of this set of books    ITIL® علامة تجارية مسجلة لشركة أكسيلوس المحدودة